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Legal document

Privacy Policy

This policy describes how 1CLICK CONNECT LTDA, operator of the Universal Ball platform, collects, uses, shares and protects the personal data of users and fans.

1. Data Controller

Personal data related to Universal Ball platform activities is processed by:

1CLICK CONNECT LTDA
CNPJ: 29.467.014/0001-00

The company acts as controller of personal data in platform-related operations.

For certain initiatives with sports clubs, sponsors or commercial partners, data may be processed jointly with those organizations.

2. Personal Data Collected

Universal Ball may collect personal data provided directly by users or received from authorized partners. This may include:

Identification data:

  • Name
  • Telephone
  • Email
  • City and state

Relationship data:

  • Club of interest
  • Participation in campaigns, promotions or programs
  • Interactions with platform content or initiatives

Technical browsing data:

  • IP address
  • Device used
  • Browser
  • Pages visited
  • Browsing time

This data may be collected automatically through cookies or similar technologies.

3. Data Provided by Partner Clubs

Universal Ball may receive fan databases from partner sports clubs, including names, phone numbers or email addresses, to enable relationship, communication and engagement initiatives.

In these cases:

  • The partner club is responsible for the original collection of the data
  • The club warrants that it has a lawful basis for sharing this information

Through Universal Ball, 1CLICK CONNECT LTDA may process this data as a processor or joint controller, as applicable, solely for purposes related to initiatives developed with the clubs.

4. Purposes of Data Processing

Personal data may be used for:

  • Communicating with fans and users
  • Sending campaigns and institutional communications
  • Promoting fan membership programs
  • Promotional campaigns or engagement initiatives
  • Offers of benefits or experiences related to partner clubs
  • Engagement analysis and service improvement
  • Fraud prevention
  • Compliance with legal obligations

5. Communications with Users and Fans

Universal Ball may communicate with users and fans through digital or electronic channels, including:

  • Email
  • SMS
  • Messaging apps such as WhatsApp
  • Digital notifications
  • Other available electronic channels

These communications may include institutional information, promotional campaigns, relationship programs, partner-club initiatives and offers of benefits or experiences.

Data subjects may request that these communications stop at any time.

6. Data Sharing

Personal data may be shared when necessary with:

  • Partner sports clubs
  • Sponsors and commercial partners involved in campaigns or initiatives
  • Technology service providers
  • Companies responsible for digital infrastructure or data processing

This sharing occurs only to enable the services and initiatives offered by the platform.

1CLICK CONNECT LTDA does not sell personal data.

7. Storage and Security

The company adopts appropriate technical and administrative measures to protect personal data against unauthorized access, loss or destruction, leakage and improper alteration.

Data is stored in secure and controlled technology environments.

8. Data Retention

Personal data will be retained only for as long as necessary to:

  • Fulfil the purposes described in this policy
  • Meet legal or regulatory obligations
  • Ensure delivery of platform services or initiatives

After this period, data may be deleted or anonymized.

9. Data Subject Rights

Under Brazil's General Data Protection Law (LGPD), data subjects may request:

  • Confirmation that processing exists
  • Access to personal data
  • Correction of incomplete or outdated data
  • Anonymization or deletion of data where applicable
  • Data portability
  • Withdrawal of consent

Requests may be submitted through the following channel:

E-mail: privacidade@universal-ball.com

10. Use of Cookies

Universal Ball platforms may use cookies to improve browsing, generate usage statistics and personalize content or features.

Users may configure their browser to block cookies, understanding that certain platform features may be affected.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect service improvements or changes in data-processing practices.

The latest version will always be available through Universal Ball's official channels.

Universal Ball
1CLICK CONNECT LTDA. — CNPJ: 29.467.014/0001-00
Al. Rio Negro, 585 — Conj. Escritório 64, Ed. Jacari, Sala A — Barueri/SP
+55 11 94059-6466 contato@universal-ball.com
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